Help Center

LCD 3D Printers

Ackuretta printers consistently produce dental models, aligner models, surgical guides, denture bases & teeth, try-in dentures, castable bridges & crowns, retainers, sleep devices, temporary crowns, indirect bonding trays, impression trays, splints, removable partial dentures. Anything and everything! It all depends on the type of the resin that you use.

Was this article helpful? 1 0

We strongly suggest that you update your printer and Alpha 3D software before you get started.

Was this article helpful? 0 0

This video shows how to download and install the latest firmware on your printer. SOL - DENTIQ - FreeShape

Was this article helpful? 0 0

The SOL and DENTIQ both come with a 2-year warranty. FreeShape 120 is covered by a 1-year warranty. Please refer to our warranty policy for more details.


     
Was this article helpful? 0 0

We offer affordable and efficient printers with a dedicated team to provide support whenever you encounter an issue or need advice. Most parts can be easily replaced without you needing to send your printer to us. You can simply refer to our detailed maintenance video guides at any time.

Was this article helpful? 0 0

Each piece you produce will cost anywhere between USD$1 and USD$3, depending on the material you use.

Was this article helpful? 0 0

DENTIQ is the most definately the best printer for a casual user because it offers great performance with low maintenance at a more affordable price.

Was this article helpful? 0 0

You can find the cost to produce each dental application here.

Was this article helpful? 0 0

It takes approximately one hour to print a dental model with a 100 μm layer thickness on the SOL 3D printer.

Was this article helpful? 1 0

SOL and DENTIQ are both specifically designed to be the best chairside 3D printers available. SOL has several technological features that make it stand out, though, such as a printing speed up to 4.5cm/hr which is much faster than that of other LCD printers. Due to the monochrome LCD, the light uniformity is 95% - resulting in unmatched accuracy.  Through technological improvements to the UV light, we are able to decrease the need to replace any consumables on the printer, reducing the need for maintenance. Another advantage is the increased area of the build platform. SOL's build platform is 25% bigger than that of DENTIQ.

Was this article helpful? 3 0

The SOL flyer shows the printer specifications. You can always download the flyer via the Resource Center on the Ackuretta website. You must have a distributor account to login.

Was this article helpful? 1 0

The SOL product page on the Ackuretta website shows all of the resins for which the 3D printer is calibrated. You can check the full list here (Updated September 5th, 2021).

Was this article helpful? 1 0

You can find examples of the dental applications that the SOL can produce on the product page of the Ackuretta website.

Was this article helpful? 1 0

The SOL flyer shows the the type of applications you can print and how many fit on the build platform at the same time. You can always download the flyer via the Resource Center on the Ackuretta website. You must have a distributor account to login.

Was this article helpful? 0 1
You can find SOL printing performance on the product page.
Was this article helpful? 0 0

It takes approximately one hour to print a dental model with a 100 um layer thickness and with CURO Model 3D printing material on the DENTIQ 3D printer.

Was this article helpful? 0 0

DENTIQ comes from the evolution of our FreeShape 120 3D printer. We took all of the feedback we received about the FreeShape 120 users and built the DENTIQ around that. Please refer to this picture for more information.

Was this article helpful? 2 0

Operation

All Ackuretta printers are pre-calibrated so it is not usually necessary for users to calibrate them.

Was this article helpful? 1 1

You must use the Clean Vat function after any failed print.

Was this article helpful? 0 0

You can use any 3rd party UV oven if you can configure it for the specific resin you want to use.

Was this article helpful? 0 0

To stir the resin in your vat, we recommand that you use a soft object like a business card and stir the resin until it has an even consistency. Using sharp objects will damage the vat film so be careful!

Was this article helpful? 0 0

We recommend printing with the hood closed so that your print is not affected by the ambient UV light and/or external contamination.

Was this article helpful? 0 0

You can find the post-curing settings of our CURO resins on their respective product page.

Was this article helpful? 0 0

If you shut down the printer during the print process, the printer pauses and will give you the option to resume the print from the last layer when you turn the printer on again.

The print result is normally good. However, there may or may not be one layer missing which can cause a delamination of the print.

Was this article helpful? 0 0

You can use whatever object you are comfortable with to remove objects from the build platform. We recommend using a utility knife or a scrapper. You can also use a mallet for models.

Was this article helpful? 0 0

You should shake your resin for at least two minutes by hand to mix it thoroughly and make sure the resin has the right consistency.

Was this article helpful? 0 0

Before using a resin, you must shake the bottle for two minutes to make sure it is thoroughly mixed.

Was this article helpful? 0 0

The firmware for the SOL 3D printer can be easily updated via the user printer interface if the printer is connected to a network. The Alpha 3D software is always available via the Ackuretta website.

Was this article helpful? 0 0

You can use the Windows Uninstall function to completely remove the software provided by Ackuretta. Whenever you install the latest version of the software, it gives you the option to uninstall the previous version.

Was this article helpful? 0 0

Once you have a complete 3D model, you can simply load it into Alpha 3D software, add the necessary supports, and then generate a print file which you then send to your 3D printer.

Was this article helpful? 0 0

Most workflows for producing dental applications are essentially the same but different applications require different forms of post-processing. The workflows can sometimes also be modified to accommodate the user's preferences.

Was this article helpful? 0 0

It's important to make sure that all objects are in a position so that there are no supports in fitting areas. Otherwise, you can put them in any arrangement on the build platform.

Was this article helpful? 0 0

No calibration is required. Just turn on the printer, connect it to the internet, and you are ready to go.

Was this article helpful? 0 0

DENTIQ &  SOL are a hybrid open system, i.e. Ackuretta continually evaluates and validates carefully choses resin brands and adds to the Alpha 3D. Our goal is to have our printers calibrated for >150 resins by end of 2021.

Was this article helpful? 0 0

You are always prompted to select a resin and layer thickness whenever you prepare the print file. You can also adjust different variables related to the curing process and save custom settings for any resin but this is only recommended for experienced users. Ackuretta 3D printers are designed to make the complete process as simple as possible.

Was this article helpful? 0 0

You can start printing in only a few minutes if you have all of the necessary equipment. The printer is plug-and-play. With experience, preparing the print file takes less than five minutes.

Was this article helpful? 0 0

The post-processing procedure consists of cleaning the print, removing supports, and then post curing the print for a few minutes in a UV box.

Was this article helpful? 0 0

Finishing

CLEANI is not an ultrasonic washer. The agitators at the bottom of each tank produce a vortex that effectivelly cleans your printed pieces.

Was this article helpful? 0 0

When you recognize that the second tank is dirty, it's time to replace the cleaining solution. You can replace the fluid in the second tank and then cycle the tanks so that the clean fluid is now in the first tank.

Was this article helpful? 0 0

We strongly suggest two specific tools for cleaning your 3D prints: The CLEANI dual-tank washer and a spray bottle. First use CLEANI to automatically clean your prints and then use the spray bottle for any parts that need extra attention.

Was this article helpful? 0 0

Most resins require either isopropyl alcohol (99% solution) or ethyl alcohol (95% solution) for cleaning. 

Please refer to the material (IFU) instructions for use about the optimal processes.

Was this article helpful? 0 0

We strongly recommend cleaning your prints for at least three minutes in each tank but you can always clean larger or more complex prints for longer if required.

Was this article helpful? 0 0

Most resins require either isopropyl alcohol (99% solution) or ethyl alcohol (95% solution) for cleaning.

Was this article helpful? 0 0

The biggest difference between CURIE and the Ackuretta UV Box is that CURIE is suitable for Class II materials with a validated workflow. CURIE is recognized by the FDA, EMA, and other international regulatory bodies and can be used to safely produce dental appliances to a high standard. CURIE is also a more user-friendly UV box with three different pre-calibrated UV wavelengths (i.e. 405nm, 385, and 365) for a large range of resins..

While the Ackuretta UV Box provides an excellent inexpensive curing solution, for up to Class I materials 

Was this article helpful? 1 0

Materials

We have more than 100 pre-calibrated resins for DENTIQ and SOL and all of these resins are listed on our website. We cannot guarantee success when printing with any other resins because we have not yet calibrated for the printers for them.

Was this article helpful? 0 0

After the post-curing process, all of our resins are safe and certified for their intended purpose. Please refer to the Instructions for Use (IFU) for detailed information.

Was this article helpful? 0 0

If the environmental conditions are within a safe range, you can leave your vat with resin on the printer with the hood closed, ready and waiting for the next print. Otherwise, you can pour any unused resin back into an opaque bottle. Never pour resin back into the original bottle.

Was this article helpful? 0 0

We strongly recommend that you do not try calibrate the resin yourself because calibrating the curing time for optimal speed, accuracy, and post-process is an exhaustive process.

Was this article helpful? 0 1

Our printer can print most resins with a curing wavelength of 385 and 405 nm thanks to our wide curing window.

Was this article helpful? 0 0

You can keep your resin in the vat after a print but you must make sure that it does not get contaminated. You must also stir it thoroughly again before starting another print.

Was this article helpful? 0 0

3D printing materials are avilable online and through our local distributor in your region.

Was this article helpful? 0 0

The material used in light-curing 3D printing is photosensitive resin, and it depends on a suitable wavelength. In technology, 385 - 405 nm wavelength can be functional for light-curing 3d printing.

Was this article helpful? 0 0

All resins available from Ackuretta have a 2-year shelf life.

Was this article helpful? 0 0

Alpha 3D

Alpha 3D is currently only available on Windows.

Was this article helpful? 1 0

Alpha 3D is made available to all owners of Ackuretta printers, free of charge.

Was this article helpful? 0 0

Although Alpha 3D can be used for any kind of 3D printing application, it is specifically designed for dental  applications and with built-in resins and support settings.

Was this article helpful? 0 0

Alpha 3D is free software and is designed to be user-friendly. We have developed an intuitive interface and limitated the need for you to make technical decisions. 

We also make Alpha 3D tutorial videos available on our YouTube channel.

Was this article helpful? 0 0

This software is specifically designed for Ackuretta printers only.

Was this article helpful? 0 0

The I3DP file is your project file, it's a file only used by Alpha 3D that contains all the settings for your print.  The IBF file is the file used by the printer. It's a succession of images of your print called slices. 

Was this article helpful? 0 0

You can import STL and TRI files into Alpha 3D as well as the prioprietary I3DP project files.

Was this article helpful? 0 0

Alpha 3D Cannot Connect to the Server


Your computer has a built-in firewall which has default security settings that may prevent Alpha 3D from connecting to the Ackuretta server.

If you receive this message, please complete the the following procedure which allows Alpha 3D to connect to our server: 


1. Click on the window searching bar, type "firewall", and open Windows Defender Firewall


2. Select the “Allow an App Through Windows Firewall” setting.A window appears with a list of applications.


3. Allow Alpha 3D. Find Alpha 3D on the list and make sure that the Private and Public checkboxes are selected as shown in the following image.


If Alpha 3D is not in the list:

4. Click the “Allow another app…” at the bottom of the window.


5. Click the “Browse” button to open a File Explorer window.



6. Navigate to the folder that contains Alpha 3D and choose the Alpha 3D application.



Alpha 3d Cannot Connect To The Server (Advanced Troubleshooting)


You have already changed your PC firewall settings to allow Alpha 3D to connect to our server. However, when you open Alpha 3D, you still receive the following error message:



This means that the issue is caused by your network and not your computer. To resolve this issue, please make sure that DHCP is enabled and that your router allows the connection to the Ackuretta server.

Enabling DHCP

Alpha 3D requires Dynamic Host Configuration Protocol (DHCP) to be enabled to automatically assign Internet Protocol (IP) addresses to the devices on your network. Please refer to this page for instructions about enabling DHCP.

Router Firmware

The firmware on your Wi-Fi router may be preventing the connection to the Ackuretta server.
Please change the firewall settings on your router to make an exception.
The process for allowing specific connections on routers is dependent on the brand of router, but you will need the following information about the Ackuretta server:

Server URL: https://ackuretta.mooo.com:9527
Server IP address: 52.14.105.206
Server port: 9527

Was this article helpful? 0 0

Warranty

Please contact your distributor if you have a warranty claim. You can be confidant that if we cannot repair your printer and it is still covered under warranty, we will honor the warranty.

Was this article helpful? 0 0

Please refer to the Ackuretta Warranty for details about our refund policy.

Was this article helpful? 0 0

The SOL and DENTIQ both come with a 2-year warranty. Please refer to our warranty policy for more details.

Was this article helpful? 0 0

Maintenance & Tech Support

The average lifespan of the LCD print screen on the DENTIQ and FreeShape 120 is 800 printing hours.

The average lifespan of the LCD print screen on the SOL 10,000 printing hours.

Was this article helpful? 0 0

If there is signs of oxidation on the build platform or if the prints cannot attach securely, you must replace the build platform.

Was this article helpful? 0 0

The SOL print screen is monochromatic. It is a different size and is better quality.

Was this article helpful? 0 0

The SOL build platform is larger than the DENTIQ build platform. Therefore, you can't use one for the other.

Was this article helpful? 0 0

You can use alcohol wipes to clean your LCD print screen. If there is any residue or cured resin stuck on the screen, you must change the print screen. Do not use a knife to try to remove the cured resin on the print screen because it will scratch the LCD.

Was this article helpful? 0 0

For a normal usage, we estimate that you can use the same vat film for more than 100 prints. If the vat film shows any sign of deteriorartion or it affects the qualit of your printed pieces, you must change the vat film.

Was this article helpful? 0 0

Please refer to the unboxing video for your specific printer to see what is included in the box. FreeShape 120 | DENTIQ | SOL.

Was this article helpful? 0 0

The interface on our printers is currently available in more than six different languages and as time goes on, we continue adding to that list according to the needs of users around the world. When we see that a specific region is interested in our products, we start translating the interface into their native language.

Was this article helpful? 0 0

Our support team is available around the clock and also works to publish and update the library of video tutorials we make available online, along with a ton of user-related documentation. 

All distributors received in-depth technical training so that they can answer most of your questions. You can watch our videos on our Youtube channel and share your experience on our FaceBook User group.

If you cannot solve your issue with information from these sources, you also can create a ticket via this support form.

Was this article helpful? 0 0

Thanks to extensive testing and quality control, the engineering team at Ackuretta identified key components that could potentially cause minor issues long into the ownership cycle. Those parts are classified as Level 1 in do-it-yourself complexity, allowing users to self-service the printer by following simple video tutorials provided at request by our Support Team.

Was this article helpful? 0 0

The best way to keep the 3D printer clean is to be careful and thoughful during operation. It is also important to be aware that the resins pose a risk and users should wear protective equipment such as gloves and a face mask.

Was this article helpful? 0 0

Ackuretta printers are always delivered with a replacement print screen to replace the original after extended use.

Was this article helpful? 0 0

The most common issues that users encounter when they are printing are poor internet connectivity, failed prints due to poor support design, and vat leakage due to handling. It is common practice to change the print screen after a certain period of time.

So far, we have recived no requests for support with the UV box and washing unit and they have been on the market for over a year.



Was this article helpful? 0 0

Delivery

Our prices do not include shipping or taxes and customs fees applicable in your country.

Was this article helpful? 0 0

We estimate that your purchase will be dispatched within 3-10 working days of shipment.

Was this article helpful? 0 0

There are Ackuretta suppliers in more than 75 countries around the world. Hereby you can find our official distributors per continent.

Was this article helpful? 0 0

We use FEDEX and AIR Cargo for our deliveries.

Was this article helpful? 0 0
0